Fake Text & Phone Calls

Several members have reported receiving a suspicious text message or phone calls. The messages and calls claim to be from Capitol View Credit Union regarding recent Walmart purchase for $500.96. These messages are NOT from Capitol View Credit Union. We are investigating the source of these fraudulent messages. In the meantime, here are things to be aware of:
  • DO NOT share any personal or financial information if you receive one of these texts or phone calls.
  • If possible, report the messages or calls as junk. If not, delete the message without responding.
  • If you shared your debit card or credit card information, call 515-348-8350, option 2 to report your card as compromised.
  • If you shared other personal or financial information with the sender, please inform Capitol View immediately by emailing: cvcu@capview.com or calling 515-348-8350.
  • There is no evidence that member accounts have been compromised.
  • As an additional precaution, members are able to temporarily block/unblock their debit cards using our digital banking system if they choose to.

Here is a screenshot of one of the phishing text messages: